divider2.gif (1062 bytes)

Mirapoint Conversion


Frequently Asked Questions

  1. Why are we moving to Mirapoint?

  2. Why don't we just go to Exchange and skip the Mirapoint migration?

  3. What will happen to my old e-mails?

  4. Can I use Outlook instead of Eudora or WebMail?

  5. Will I still be able to access my faculty/staff e-mail on-line?

  6. Will my e-mail address change?

Return to Email Main Page


Why are we moving to Mirapoint?

Currently the VCCS hosts and manages our email.  The existing mail server is far out of date and is unsupported.  A critical failure in the current system could result in a total loss of email service.  Migration to the Mirapoint server will eliminate that possibility.

Why don’t we just go to Exchange and skip the Mirapoint migration?

Moving to Exchange is a huge undertaking.  In knowledge and support it is a larger project than the recent phone migration.  We estimate it could take six months and well over $100,000 to make the change.  Additionally we will need to devote significant staff resources to the project, as well as obtain high level training in the new system.  We simply couldn’t make that happen by the June 30th date set by the VCCS.

Back to Top

Why don’t we just go to Exchange and skip the Mirapoint migration?

Moving to Exchange is a huge undertaking.  In knowledge and support it is a larger project than the recent phone migration.  We estimate it could take six months and well over $100,000 to make the change.  Additionally we will need to devote significant staff resources to the project, as well as obtain high level training in the new system.  We simply couldn’t make that happen by the June 30th date set by the VCCS.

Back to Top

What will happen to my old e-mails?

Your old e-mails will be available for a short period of time. You will need to login to WebMail (http://webmail.utility.vccs.edu/) and forward your old e-mails to your new e-mail.

Back to Top

Can I use Outlook instead of Eudora or WebMail?

Yes!  However, we first need to get everyone switched over to the new Mirapoint servers.  Once that is done, we’ll start helping users move to Outlook 2007.

Back to Top

Will I still be able to access my faculty/staff e-mail on-line?

There will be a web based e-mail service provided using the new Mirapoint e-mail.

Back to Top

Will my e-mail address change?

Your e-mail address will not change.

Back to Top

 

divider2.gif (1062 bytes)
|Home|Contact Us|TSS Home|VWCC Home|Guidelines|