VWCC | VIRGINIA WESTERN COMMUNITY COLLEGE
 Help Request Form
 
 
  The VWCC Help Desk's normal hours of operation are Monday - Friday, 8:00 a.m. - 4:30 p.m. Requests for assistance received after 4:30 p.m. or on weekends will be responded to the next business day. We look forward to assisting you soon.
   
  If you have any concerns about sending the below information to us via the Internet you may call us at 540-857-7354 during our normal business hours.
   
  Items noted with an * are required.
 
Current Date:* Year (yyyy)
First Name:*
Last Name:*
Middle Initial:* (if you have no middle initial type NA)
Emplid: *
Username:*  
Last 4 Digits of SSN:*
Birth Date* Birth Year (yyyy)
Phone Number:*
(This should be a number we can contact you at.)
 (include area code and no dashes, example : 5401231567)
Current Mailing Address:*
Address Line 1:
 
Address Line 2:
City:
 
State:
 
Zip:
 
High School you graduated from: (Enter GED if applicable.)*  
 
What state is the High School located in? *  
(If not in USA please include country.)
VCCS E-mail Address:*  
Alternate E-mail Address:
Please select one of the following that best applies to you:*
Student
Faculty
Staff
Answer the following two questions if you are a student:
When did you apply?: (Example: May 3, 2004 or 5/3/04)
Semester Enrolled: (Example: Fall 2005)

Please select the item below that best describes the area that you are experiencing problems with:*
  Inability to log into the MY VWCC system (on-line)
Inability to use the STAR system (telephone)
Inability to find Username for my.vccs.
Inability to determine Emplid
Inability to determine PIN for IVR.
Inability to determine password for:
  my.vccs  
  Blackboard  
  PeopleSoft  
  Student e-mail  
  Faculty/Staff e-mail  
Problem with VCCS Application For Admissions (https://apply.vccs.edu/app/)
Problems with VCCS E-mail account
Problem accessing Blackboard
  Section:
  Course:
  Instructor:
Other problems

Please provide a detailed description of the problem.*
Please provide any error messages that are displayed.
 

If you are having a problem from a location other than at the college (home, work, etc.), please provide the following additional information.
Your Internet Service Provider: (Examples: AOL, Earthlink, MSN, Cox@home)
Browser Name and Version: (Examples: Internet Explorer 5.5, Netscape 6.2)
What Operating System are you using: (Examples: Windows98, Windows 2000, Windows XP Professional or Windows XP Home)
 

          

     
Last Updated on: 07/20/2006 08:11:43 AM
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