V.  GENERAL INFORMATION

 

LOCATION OF OFFICES AND SERVICES

 

Academic and Student Affairs Office

The Vice President of Academic and Student Affairs is Dr. John Capps and his office is located in Fishburn Hall, room 125.  All academic divisions report to Dr. Capps.  Lorry Conklin is the administrative assistant to the Vice President, and the office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.  The telephone number is 857‑7313.

 

Admissions Office

The Admissions Office is located in Chapman Hall, room 108.  Office hours are Monday through Thursday from 8:00 a.m. to 5:30 p.m. and Friday from 8:00 a.m. to 5:00 p.m.  Registration period office hours are Monday through Thursday from 8:00 a.m. to 6:30 p.m. and Friday 8:00 a.m. to 5:00 p.m. For assistance, please contact Meg Patterson, Admissions and Records Coordinator at 857-6327 or Karin Cole, Enrollment Services Specialist at 857 7212.

 

Bookstore

The Bookstore is located on South Campus in Craig Hall near Parking Lot #1.  See listing below for store hours.  For assistance contact Mary Beth Cornett, Store Operations Manager, (857-7369) or Kristi Kirby, Assistant Manager (857-7174).

 

The Bookstore is a vital part of Virginia Western and provides many services throughout the academic year.  The Bookstore's mission is to provide required materials for our students in a timely and professional manner.

 

It is critical that the needs of the students and faculty are met, especially during the peak "rush" periods when school begins.  Textbook orders require weeks for processing, therefore; the book information is required from the faculty at specific times of the year. The book order information is due in the bookstore as follows:

 

Fall Semester-book orders due by April 15th

Spring Semester-book orders due by October 15th

Summer Semester-book orders due by March 15th

 

It is important that the Bookstore and the faculty work together in providing books and educational materials for our students.  Division faculty should determine which textbooks are needed for their classes and generate a book requisition with the required information for each title that is needed.

 

Textbook quantities are determined by evaluating the historical data for each individual textbook when preparing next semester's book order.  Faculty input is required on the estimated number of textbooks needed for each course.  The Bookstore then considers the number of textbooks they have in stock, used book availability and last year’s enrollment of the course.  This procedure is repeated for every course.  The book order is then prepared and placed. 

 

Some textbooks are unavailable when orders are placed and some will sell out.  The percentage is extremely low - less than two percent.  Because of the many variables that must be considered, this is almost impossible to prevent.  Some factors that influence this are students adding and dropping classes, sections being added and students obtaining materials from other students.  If a faculty member becomes aware of a shortage of textbooks, they should notify the Bookstore immediately.

 

The Bookstore aggressively shops the market for used textbooks; they are usually discounted 25 percent off new prices.  Before changing a text, ask the Bookstore to check on student price information and place orders on time to allow used books to be located. 

 

The Bookstore's most important service is stocking and selling textbooks.  Accurate and timely information from faculty will help maintain sufficient stock, avoid excessive returns and help keep operational costs as low as possible.

 

Regular Bookstore Hours:

Monday - Thursday            8:30 a.m. - 7:00 p.m.

Friday                              8:30 a.m. - 1:30 p.m.

 

Extended Hours:  (First week of Classes ONLY Fall & Spring Semesters)

Monday - Thursday            8:30 a.m. - 8:00 p.m.*

Friday                             8:30 a.m. - 5:00 p.m.

*Closed 3:00 p.m. - 4:00 p.m. Monday - Thursday during Extended Hours

 

Summer Semester Hours

Monday - Thursday           8:30 a.m. - 6:00 p.m.

Friday                              8:30 a.m. - 1:30 p.m.

 

Business Office

The Vice President of Financial and Administrative Services in currently vacant.  The Business Office is located on the first floor (F110) and the second floor (F209) of Fishburn Hall.  The office is open Monday – Friday from 8:00 a.m. to 5:00 p.m., telephone number: 857‑7201.

 

Campus Police 

The Campus Police offices are located within the College Services Building found at the corner of Colonial Avenue and Overland Road.  VWCC Campus Police are fully-certified police officers, and they are first responder trained.  For emergency response, or any other public service need, please call 857-7979.  In addition, there are emergency call stations available on both North and South campus with a direct link to campus police.  These emergency call boxes are located in front of Anderson, Webber, and Chapman Halls, as well as the Humanities/Duncan Hall common area and outside of the College Services Building.

 

(Hall Associates) Career and Employment Assistance Center

Students seeking information on career exploration and employment assistance should be referred to the Hall Associates Career and Employment Assistance Center, Student Center, S202.  For assistance, contact Gary Adkins or Sandra McMinnis at 857‑7298.

 

Cashiers Office

The Cashiers Office is located in Chapman Hall, room 104.  For assistance, contact Gene Harrison at 857-6312 or Linda Sawyer at 857-6311.  The office is open Monday – Friday from 8:00 a.m. to 5:00 p.m.  During registration office hours are Monday - Thursday 8:00 a.m. – 6:30 p.m. and Friday 8:00 a.m. – 5:00 p.m.

 

Counseling Office

The Coordinator of Counseling is Mike Henderson.  The Counseling Office provides academic advising and personal counseling and is located in Chapman Hall, room 105.  The office is open Monday through Thursday from 8:00 a.m. to 5:30 p.m. and Friday 8:00 a.m. to 5:00 p.m.  Registration period office hours – Monday through Thursday from 8:00 a.m. to 6:30 p.m. and Friday 8:00 a.m. to 5:00 p.m.  The telephone number is 857-7237.

 

Distance Learning and Weekend College

Distance Learning is administered through the office of the Vice President of Academic and Student Affairs.  Ramona Coveny, Coordinator for Distance Learning and Instructional Technology, manages the distance learning program and provides faculty with assistance in developing web-based and web-enhanced courses.  Her office is located in Webber Hall Room 210 and her telephone number is 857-6201.  Ms. Debbie Mayo serves as assistant to the distance learning coordinator and her telephone number is 857-6567.  Dr. Carrie Cao is the instructional technologist for the distance learning program and her telephone number is 857-6636.

 

Division Offices

The Division Offices are open Monday through Friday from 8:00 a.m. to 5:00 p.m.  The locations, phone numbers, Administrative Support Staff and Deans are as follows:

 

 

Business & Engineering Technology: Business Science Building
W305

857-7272 – Business, 857-7275 – Engineering
 Sandy Shelton, Business & Engineering

Lacey Carey, Business

Lynn Painter, Engineering

Dean:  Jim Poythress
  Health Technology : Anderson Hall

A118A

857-6019

Julia Andrews

Dean:  Anne Kornegay

Assistant Division Dean:  Shirl Lamanca
Humanities:

Humanities Building

H111

857-7385

Sarah Grubb, Dana Asciolla

Dean:  Elizabeth Wilmer

Assistant Division Dean:  Pat Price
Science and Mathematics :

Anderson Hall

A114

857-7273

Mary Perry

Dean:  Anne Kornegay
Social Science:

Duncan Hall

D100

857-7276

Sue Clark, Brenda Morrison

Dean:  Dr. James Sargent

 

Office for Dual Enrollment

The Office for Dual Enrollment is located in the Vice President's Office complex on the second floor of Fishburn Hall or room 125.  Mr. William Salyers, Jr. is the coordinator of dual enrollment activities between area high schools and the college.  The office is open Monday through Friday from 8 am to 5 pm.  The telephone number is 857-7235.  Ms. Pam Conner provides assistance to Mr. Salyers, and she may be reached at the same number.

 

Educational Foundation

The Virginia Western Community College Educational Foundation, Inc. is located in Fishburn Hall, room 214, in the Office of Institutional Advancement.  Ms. Kay Strickland is the Executive Director.  The mission of the Foundation is to enhance the community's awareness of the college, secure funding for student scholarships, program and faculty development and capital projects.  Office hours are 8:00 a.m. – 5:00 p.m. and the telephone number is 857-7312.

 

Facilities Management Services

Facilities Management Services (FMS) is located in the College Services Building.  The Director of Facilities, Planning, and Development is Kevin G. Witter.  Facilities management is composed of Trades (maintenance and repair) and Buildings and Grounds (Grounds, Mailroom, and Housekeeping Services).  Requests for service should be submitted to your Division Office for input on the VWCC electronic work order system.  Typical requests would include maintenance, repair, or housekeeping issues.  FMS also provides scheduling of facilities for non-curricular events.  FMS office hours are 7:30 am to 4:30 pm, Monday through Friday at 584-7341.

 

Financial Aid Office

The Financial Aid & Veterans Affairs Officer is Ms. Carol Sliver.  The Financial Aid Office is located in Chapman Hall, room 106.  Financial aid programs available include federal and state funded grants, work-study programs, scholarships, and loans.  The office is open from 8:00 a.m. to 5:30 p.m.; Monday - Thursday, and 8:00 a.m. - 5:00 p.m. on Friday.  During registration period, office hours are Monday - Thursday 8:00 a.m. to 6:30 p.m. and Friday 8:00 a.m. to 5:00 p.m. The telephone number is 857‑7331.

 

Grants Development and Special Projects

The Grants Development and Special Projects Office is located in Fishburn Hall, room 214, in the Office of Institutional Advancement.  Ms. Marilyn Herbert-Ashton, is the Coordinator.  The mission of the Grants Development and Special Projects office is to advance Virginia Western Community College's emerging initiatives that are aligned and consistent with the goals of the college.

 

The Grants Development and Special Projects Office, a division of Institutional Advancement, works in partnership with Virginia Western Community College administration, deans, faculty, and classified staff to secure external funding for curricular, program related and special projects.  The telephone number is 857-6372.

 

Institutional Research and Planning

The Director of Institutional Research and Planning is currently vacant.  The office is located in Brown Library, room B105 (telephone 857-7942).  This office is responsible for institutional research, strategic planning, program evaluation, and student assessment.

 

International Education/International Students

Mr. Mike Henderson, Coordinator of Counseling provides information and assistance related to counseling, International Education and F-1 student visas.  His office is located in Chapman Hall, room 105.  Office hours are Monday, Wednesday and Friday 8:00 a.m. to 5:00 p.m. and Tuesday and Thursday 10:00 a.m. to 7:00 p.m.  The telephone number is 857‑6104.

 

Learning Technology Center/Brown Library

Mr. David Hillman is the Director of Learning Resources, which includes Brown Library and the Learning Technology Center.  These service areas are located on North Campus in the Brown Library building.  His telephone number is 857-6244.

 

The Learning Technology Center is located on the ground floor of the Brown Library building.  The Learning Technology Center hours are listed below.  For assistance, contact the LTC supervisor, Nancy Cook at 857-7250.

 

The Knisely Learning Technology Center serves the college in several ways.  It is the main campus testing center. The Center gives placement tests for new students, and test facilitators administer and monitor distance tests and make-up tests and proctor off- campus tests. Additionally, the Knisely Center is the resource center for supplementary instructional assistance for students.  Tutorial assistance, computer-assisted learning, and video-assisted learning are available for students in many subject areas. Tutors are available in the Math Center and the Writing Center for day and evening students.  Jamie Spradlin, the CTE Tutor Coordinator will be available to match qualified students for individual tutoring sessions in classes where they are experiencing academic difficulty.  She may be reached at 857-6442.  A Study Skills Specialist will be available by appointment to assess learning preferences and to help with study techniques. An open computer lab provides a variety of microcomputer software and tutors who can assist with basic computer skills.

 

Learning Technology Center Hours:

 

Testing:  Monday - Thursday  8:00 a.m. –  8:00 p.m., Friday 8:00 a.m. –  5:00 p.m. and Saturday 9:00 a.m. – 1:00 p.m. Doors close in the Testing Center a half hour before the Center closes preventing students from trying to take a test in the last half hour.

Tutoring: Monday – Thursday 8:00 a.m.–7:00 p.m., Friday 8:00 a.m.–4:30 p.m.

Computer Lab: B17/18:  Monday – Thursday 8:00 a.m. – 8:00 p.m., Friday 8:00 a.m. – 5:00 p.m. and Saturday 9:00 a.m.  1:00 p.m.

 

Brown Library is open Monday through Thursday from 7:45 a.m. to 9:30 p.m. (summer - Monday through Thursday from 7:45 a.m. – 9:00 p.m.); Friday from 7:45 a.m. – 5:00 p.m.  It is also open on Saturday from 9:00 a.m. – 2:00 p.m. (summer - Saturday – 9:00 a.m. – 1:00 p.m.).  Arrangements may be made for reserved materials through the Library.  The telephone number is 857-7303.

 

Lost and Found

Lost and Found Property is maintained in the office of the Virginia Western Campus Police.  For telephone inquiries please call, 857-7979 or you may visit the campus police website to make an electronic inquiry regarding lost and found property.  The address for this site is http//www.vw.vccs.edu/police/Pages/lostandfound.html.  Any and all lost and found property items should be promptly delivered to the Campus Police Office for documentation and safe keeping.  Items may be claimed and returned upon demonstration of ownership.

 

Marketing & Public Relations Department

The department, located in Fishburn 212, coordinates the development and production of media to promote the college to the public and disseminates public information.  The Marketing/Media Coordinator, Debbie Weeks, can be reached at 857-7438, 8:30 a.m. - 5:30 p.m.  The Marketing/Public Relations Coordinator, Margaret “Maggie” Boyes, APR, can be reached at 857-6532, 8:00 a.m. - 5:00 p.m.  The administrative assistant, Dori Cawley, can be reached at 857-6637.

 

Microcomputer Open Lab 

One Microcomputer Open Lab is located in Business Science, Room 302, which is primarily designed to support most business and engineering technology courses. The lab is open, with a lab assistant and limited tutorial assistance on a scheduled basis, from 8:00 a.m. to 9:00 p.m. Monday through Friday, and Sunday from 10:00 a.m. to 6:00 p.m.  Questions concerning the labs should be directed to the Business Division Office; telephone 857‑7272. See Computer Lab Use Policy for guidelines.

 

A second Microcomputer Open Lab is located in Brown Library, ground floor, which is primarily designed to support Distance Learning courses and classroom instruction.  The lab is open from 8:00 a.m. – 9:00 p.m. Monday through Thursday and from 8:00 a.m. – 5:00 p.m. on Friday.  Questions should be directed to the Learning Technology Center, telephone 857-7250.  See Computer Lab Use Policy for guidelines.

 

Old Dominion University TELETECHNET Program

The Site Director of the Old Dominion University Program is Ms. Terri Wheaton Reddings and her office is located in Room 104 of the Thomas Center for Advanced Studies.  Office hours are Monday – Friday 9:00am – 4:00pm, or by appointment.  The telephone number is 857-6976.

 

President's Office

Dr. Robert H. Sandel, President of Virginia Western, along with Tara Nepper, Assistant to the President, and Amy Balzer, Administrative and Office Specialist are located in Fishburn Hall, Room 115.  The office is open Monday – Friday from 8:00 am to 5:00 pm.  The President’s Office can be reached at 857-7311.

 

Printing Services

 Printing Services is located on the second floor of the Business Science Building, in room M270. Duplicating request forms may be picked up in M270 and available online at http://www.vw.vccs.edu/ps/PrintingServicesForm.pdf.  Operating hours are from 8:00 a.m. to 4:30 p.m.  For assistance, contact Sylvia Foster, Printing Services Supervisor, at 857-7228.

 

Radford University Program.

The Coordinator of the Radford University Program is Eulah Price (eprice@radford.edu).  Inquiries may also be made through Judy Dunn, Administrative Assistant.  The office is located in the Thomas Center for Advanced Studies, Room 208.  Office hours are Monday, through Thursday from 10:00 a.m. to 7:00 p.m., and Friday from 8:00 a.m. to 5:00 p.m.  Appointments are preferred to walk-in meetings.  Students interested in transferring into RU programs based on VWCC campus should bring unofficial transcripts to appointments.  Degree options in Roanoke are delivered using primarily live instruction.  The telephone number is 857-6123.  Inquiries and questions may also be directed to ruroanoke@radford.edu.

 

REACH/Student Support Services
The Director/Counselor of REACH/Student Support Services is Dr. Avis Quinn. The counselors are Martha Richardson, Transfer Counselor, and Gary Gibson, Learning Disabilities Counselor. The Tutor/Accommodations coordinator is John Elliott, and Karen McCall is our office administrator. The REACH program is federally funded and designed for students who demonstrate academic potential, are first generation college students (neither parent graduated from a 4-year institution), meet low income guidelines, or are students with a disability. We provide intrusive academic advising, tutoring, transfer assistance, counseling, and mentoring.  The office also assists persons with disabilities.  This office is located on South Campus, Student Center Room 102.  The office is open Monday, Wednesday, and Thursday from 8:00 a.m. to 5:00 p.m., Tuesday from 8:00 a.m. to 6:00 p.m., and Friday from 8:00 a.m. to 3:00 p.m.  The telephone number is 857-7286.

 

Records Office

The Records Office is located in Chapman Hall, room 107.  Office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.  For assistance, contact Meg Patterson, Admissions and Records Coordinator/Registrar.  The telephone number is 857-7236.

 

Retention Services/Student Life

Dr. Gloria Lindsay, Coordinator of Retention and Student Life, coordinates activities designed to increase student satisfaction and success through a campus-wide retention initiative.  Program activities include faculty referrals and a “hot topic” workshop series.  An academic success component has been added to help students on academic probation return to good standing.  Dr. Lindsay also administers the activities of the Alliance for Excellence program in conjunction with area churches and community youth organizations in addition to supervising the college’s Student Activities program.  The office is located in the Student Center, 204, and is open from 8:00 a.m. to 5:00 p.m. Monday through Friday.  The telephone number is 857-7583.

 

Student Activities

The Student Activities office is responsible for coordinating social, cultural, educational, and recreational programs to enrich campus life.  Assistance is also provided with student housing listings, student identification (ID) cards, athletics, clubs and organizations, and student insurance.  The Student Activities Office is located in the Student Center, S210 and the telephone number is 857-6326.  The office is open Monday through Friday from 8:00 a.m. to 5:00 p.m., August 1 through May 31.

 

Student Services

The Dean of Student Services is Lori Baker and is located in Chapman Hall, room 102.  The office is open from 8:00 a.m. to 5:00 p.m. Monday through Friday.   Bonny Simpson serves as secretary to the Dean.  The telephone number is 857-6348.

 

Technical Support Services

Technical Support Services is located on the second floor of the Business Science Building. Requests for services should be made through the Technical Support Services Help Desk at 857-7354 or by sending the request by e-mail to

helpdesk@vw.vccs.edu . David Harrison is Director of Technical Support Services and can be reached at 857-6126.

 

Transfer Information

Transfer Information are available in the Counseling Office located in Chapman Hall, room 105.  Office hours are Monday-Thursday 8:00 a.m.-5:30 p.m. and Friday 8:00 a.m. to 5:00 p.m.  The telephone number is 857-7237.

 

Workforce Development Services/Lifelong Learning

The Central Office of Workforce Development Services/Lifelong Learning Division is located on campus in Fishburn Hall.  The Vice President of Workforce Development is Dr. Chuck Terrell. His office is located in Fishburn Hall, Room F5. Dr. Terrell can be reached at 540-857-6076, cterrell@vw.vccs.edu.

 

Additional offices serving the community are located at the Greenfield Education and Training Center, 57 South Center Drive, Daleville, VA 24083, at The Franklin Center for Advanced Learning and Enterprise, 50 Claiborne St., Rocky Mount, VA 24151 and at the Roanoke Higher Education Center, Suite 201, 108 N. Jefferson St., Roanoke, Va., 24016.   Workforce Development Services/Lifelong Learning offices are open Monday - Friday from 8:3 0 a.m. to 5:00 p.m.  

 

WFD - Franklin County Center for Advanced Learning and Enterprise

Virginia Western currently holds classroom and laboratory space in the newly renovated Franklin County Workforce Development Center.  Located in Rocky Mount, this facility is a collaborative effort among Virginia Western and Patrick Henry Community College, the Franklin County Public Schools and the Franklin County government.  Virginia Western is offering comprehensive training and retraining programs in management, business operations and specialized worker development skills.  A wide array of training options includes electrical, mechanical, and computer technology, employee assessment, and related worker development programs.  The college can offer comprehensive, interactive distance learning programs through this Center.  Site Coordinator is Mike Greer, Solution Focus Training Specialist, and can be reached at 540-483-0179, mgreer@vw.vccs.edu.

 

WFD - Greenfield Education and Training CenterThe center is managed, and the programs administered, by Virginia Western.  The services provided through the Center focus on the training and development of the existing regional workforce, the recruitment of new business and industrial enterprises, creation of collaborative vocational curricula in concert with regional public secondary schools, and community lifelong learning.  Virginia Western and Dabney S. Lancaster Community College have collaborated on the design of the facility and related program development. Site Coordinator is Dr. Ruth Hendricks, Solution Focus Training Specialist, and can be reached at 540-966-3984, rhendrick@vw.vccs.edu.

 

WFD - Roanoke Higher Education Center

This site is being used for customized business training or related workforce development services.  In addition, the college is utilizing the space to forge expanded training partnerships with public and private colleges and universities that occupy adjoining space.  Two computer classrooms currently house specialized information systems and network training programs.  This facility is located on the corner of Jefferson Street and Centre Avenue in downtown Roanoke beside the Hotel Roanoke.  Site Coordinator is Dan Semones, Solution Focus Training Specialist, and can be reached at 540-767-6120, dsemones@vw.vccs.edu.

 

 

  

MISCELLANEOUS INFORMATION

 

Audiovisual Equipment

Division Deans are responsible for providing information to faculty concerning availability and use for all equipment.

 

Campus Civility

Students are expected to demonstrate tolerance and understanding of one another.  Respect for human diversity and the rights of all persons are fundamental to a democratic society and a positive learning environment.  Acts of verbal abuse, intimidation or harassment are not acceptable behaviors.

 

Campus Police Services

The Campus Police Mission